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For more information regarding our Tech Services, please complete an information request form or contact us at 866-808-4240 or info@frenchgerleman.com.

Fluke 233 Remote Display Multimeter

Technical Services & Support

Technical solutions for shop floor to top floor needs

No matter what type of facility you work in - manufacturing, commercial, educational or health care - French Gerleman's TechCenter offers comprehensive services that can enhance productivity and profitability in all areas of your facility.

Need advice on what products you can use to lower energy costs? Use our energy audit services to discover how you might save energy. Having a problem with a PLC? Try our telephone troubleshooting or on-site services to get your equipment up and running fast. Or, if you need an expert to manage plant-floor-to-business-system integration, take advantage of our experience helping some of the nation's largest companies improve operations from the shop floor to the top floor.

Browse the services offered by the French Gerleman TechCenter and see for yourself how we can provide technical solutions for nearly any need.  If you don't see what you need, please contact us at 866-808-4240. One of our customer service representatives will be happy to help you.


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Automation Product Migration & Control Strategies

Our TechCenter ensures that our customers are introduced to automation product and technology upgrades.  We can help companies develop strategies for migrations such as:

  • From SLCTM 500, PLC-2® and PLC-5® to Logix family of controllers
  • From DL20 and DL40 to InViewTM
  • From PanelViewTM to PanelViewTM Plus
  • From remote I/O to EtherNet/IPTM
  • Expansion of ethernet to the plant floor
  • PowerFlex® variable-frequency drive conversions, including PLC program changes and startups
  • Design, start-up and certification of Rockwell Automation networks featuring:
    • DeviceNetTM
    • ControlNetTM
    • EtherNet/IPTM
    • Firmware upgrades
    • Installed base evaluations
    • Control system review
    • Engineering support

Maintenance, Repair & Troubleshooting

Keep downtime to a minimum with French Gerleman TechCenter maintenance, repair and troubleshooting services.

Maintenance, Repair and Troubleshooting

General diagnostics and troubleshooting of:

  • Rockwell Automation networks*
  • PLCs
  • Variable-frequency drives
  • Control systems
  • Predictive maintenance
  • Certified variable-frequency drive startup, with extended warranties
  • Equipment maintenance and service agreements

Software maintenance service (includes variable-frequency drive configuration):

  • Documentation of current installations, including programs, levels, revisions
  • Back-ups, stored on-site and at French Gerleman
  • Software installation
  • Modification and repair of industrial control components
  • Board repair
  • Motor repair and rewinding
  • Renewal parts
  • 24/7/365 emergency service

*French Gerleman is not authorized to distribute Rockwell Automation from our Kansas City branch.

Training | Learn from the Experts

French Gerleman helps you increase your company’s return on investment through training on the latest technologies. We offer courses to help you effectively implement your automation, datacom, electrical supply and power transmission investments.  Topics include:  basic maintenance and troubleshooting techniques and product/application training.

In addition to our regular training courses, custom and private training is available. Contact us for more information.

ModCenter | Modifications Shop

Need a piece of equipment modified for your specific application? Or would preassembly of certain components improve your efficiency?  Ask the TechCenter for a quote on performing the custom services you need.

Custom product development & modifications, including:

Pushbuttons | French Gerleman

  • Variable-frequency drives and drive enclosures
  • Combination starters
  • Motor-control-center buckets

Custom assembly of:

  • Light fixtures and ballasts
  • Cables
  • Pushbutton stations
  • Field modifications
  • PC upgrades and configurations
  • Custom engraving and labels

Datacom Services

French Gerleman can help bring your intended voice/data/video project results to fruition with customized pre- and post-sale support and project management services.

  • Voice/data/video design and engineering services
  • Request-for-proposal (RFP) development
  • Recommendation of certified contractors
  • Bid review
  • Project review
  • Third-party network certification/testing
  • Troubleshooting of network cables

Visit our Data Communications Solutions for more information.

Lighting Services

French Gerleman can help you use the power of light to accomplish your corporate goals, whether they include enhancing productivity, maximizing comfort and safety, or reducing electricity consumption. 

  • Lighting layouts
  • Lighting control retrofits
  • Energy-saving products/designs/recommendations
  • Hazardous waste disposal options & solutions 
  • Lighting audits & analysis
  • Improving quality of workplace lighting  
  • Color rendition
  • Light levels
  • Productivity enhancement
  • Plant lighting analysis and design to coordinate with equipment locations
  • Task lighting
  • Safety lighting

Visit our Lighting Solutions page for more information.

Energy & Power Quality Solutions

French Gerleman provides a variety of services that can help you reduce energy consumption and costs in your facilities while ensuring power quality and complying with applicable government regulations. 

  • Power quality audits
  • Electrical usage analysis
  • Environmental/regulatory compliance assistance
  • Energy-saving products, designs and recommendations

French Gerleman is not authorized to distribute Rockwell Automation from our Kansas City branch.